Orders and deliveries
π¬π§ Shipping Policy β Evelyn and Flora
By purchasing products from our website, you agree to the terms set out in this shipping policy. Please read them carefully before completing your order.
β±οΈ Processing Times
All orders are processed within 24β48 business hours after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
π¦ Delivery Times
Once processed, delivery typically takes 3β16 business days, depending on your location.
We offer worldwide shipping.
β Order Cancellation
Due to our automated order processing system, it is not possible to cancel an order once it has been placed.
Please review all details carefully before confirming your purchase.
β³ Possible Delays
While we strive to process all orders as quickly as possible, delays may occur due to:
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High order volumes β during promotions or sales periods, processing and shipping times may be extended.
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Unforeseen circumstances β natural disasters, pandemics, or other events that may impact delivery timelines.
Thank you for your patience and understanding.
πΈ Shipping Fees
Shipping costs are calculated at checkout based on your location and the weight of your order.
π Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking number.
Please note that tracking updates may take up to 48 hours to appear.
π Customs & Taxes
For international orders, customs duties, fees, or taxes may apply according to your countryβs regulations.
These charges are the customerβs responsibility and are not included in the order total.
π« Incorrect Shipping Address
Please double-check your shipping address before placing your order.
Evelyn and Flora is not responsible for delays or additional costs caused by incorrect or incomplete shipping information.
π« Responsibility After Delivery
Evelyn and Flora is not responsible for loss or theft of parcels once they have been marked as delivered by the carrier. Once delivered to the address provided by the customer, responsibility for the parcel lies with the customer.
π© Contact Us
Questions about your order or shipping? Feel free to contact us:
π§ info@evelynandflora.com